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At dhaoi88, your account data — from login activity to wallet transactions through bKash, Nagad or Rocket — is handled with clear rules about what we collect, why we hold it, and how you can request changes. Access and eligibility for our services depend on your local law and the regions where we operate.
This policy sets out the categories of information dhaoi88 collects when you create an account, log in on mobile or desktop, and carry out transactions using local payment methods including bKash, Nagad and Rocket. We collect identifiers you provide at registration — your name, contact number and email address. We also record transaction references generated when you top up or withdraw through your chosen wallet, so your account ledger stays accurate and traceable. Device and session data — browser type, operating system, session timestamps — are logged automatically to support account security and to identify unusual access patterns. We do not sell your personal data to third parties for marketing use. Where we share data with service providers, we do so only to the extent necessary to deliver the platform to you, including payment processing and account verification steps. Retention periods apply to each data category; financial transaction records are held for the period required by applicable rules in the regions where we operate. You may request a summary of the data we hold on your account by contacting our support team through the routes listed on this page. Your continued use of dhaoi88 is subject to your local law and the eligible regions covered by our operating terms.
Transaction references from your bKash deposits and withdrawals are stored in your account ledger. We use these solely for balance reconciliation and to respond to any dispute you raise about a specific transaction.
Nagad payment references are held under the same data rules as other wallet transactions. You can view your Nagad transaction history in your account wallet section at any time while your account is active.
Rocket transfers generate a reference code that we log against your account. If you spot a discrepancy, our support team can cross-check this reference against the transaction record on our side.
This policy applies specifically to information processed by dhaoi88 in connection with your registered account. It does not extend to third-party websites, payment-gateway portals, or any external service you access by following a link away from our platform. Understanding the boundary helps you know where to direct questions about your data and where our policy obligations begin and end.
Login events, session tokens and password-change timestamps all fall within this policy. We log these to protect your account from unauthorised access and to provide a verifiable audit trail if you ever need to query an account action.
Deposit and withdrawal records created when you use bKash, Nagad or Rocket are covered here. The payment gateway itself operates under its own terms; our policy covers only the reference data we receive and store on our side.
Browsing behaviour on our platform — game categories you open, lobby pages you visit — may be collected in aggregate to improve navigation. This data is anonymised where possible and is not linked back to your identity for marketing profiling.
Game content delivered by studios such as , or operates within their own data environments. dhaoi88 does not control the data practices of these studios; their privacy terms apply to any data processed on their infrastructure.
You have concrete actions available to you regarding the personal information dhaoi88 holds. Knowing these options means you are never locked out of your own data picture. To review the information on record, log into your account and check the profile and wallet sections — most of your stored details are visible there without contacting us. If something looks incorrect — a phone number, a name spelling, or a linked contact address — you can submit a correction request directly to our support team using the channels listed in the Support section of this page. If you want to understand exactly what data categories we hold beyond what is shown in your account panel, send a written request through our published contact route and we will respond with a summary. Account closure requests, which include data retention outcomes, follow the process described in our published account terms. Eligibility for data actions may depend on applicable rules in your region.
Open the account panel after logging in. Your registered contact details, wallet links and recent transaction references are visible there. Check this section first before raising a support query.
If a name, phone number or email address on file is wrong, contact our support team with the correct information. We will verify your identity before making any change to sensitive account fields.
For questions about data categories, retention periods or how a specific record was generated, send a written request through the support route listed below. We will address your question based on the details we hold.
If you need help with account closure or want to understand how closure affects stored records, start with our published account terms. Our support team can walk you through the steps shown there.
If this policy raises a question you cannot resolve through your account panel, these are the routes we have published for direct contact. Use the channel that suits your situation — a quick wallet query is handled faster through live chat, while a formal data request is better submitted in writing through email so there is a documented record of your question and our response.
Open the chat widget on any page while logged in. Describe your privacy question and our team will confirm which process applies to your request.
Send a written data or privacy request to the email address published in our Contact section. Include your registered account identifier so we can locate your records.
The Help section within your account panel covers common privacy and data questions. Check there first — many queries about what we store and why are answered with published detail.
uses standard technical measures to protect the data stored against your account. Sessions are protected through encrypted connections, and account login requires credential verification before any personal detail is displayed or changed. We do not retain data longer than necessary for the purpose it was collected, subject to any retention obligations that apply in the regions where we operate.
We use cookies to keep your session active, remember your preferred login method and understand which areas of the lobby you visit most. You can manage cookie preferences through your browser settings; removing session cookies will require you to log in again.
Login attempts, password resets and device changes are all logged against your account. If we detect an access pattern that looks unusual, we may ask you to re-verify before proceeding. This protects your wallet and transaction history.
Personal and financial data is kept for the period required to operate your account and meet applicable obligations in eligible regions. When data is no longer needed, it is removed or anonymised in line with our internal schedule.
To update stored data or ask about what we hold, contact us through the live chat or email route published in the Support section. We will respond to confirmed requests after verifying your account identity.
These questions cover what members in Bangladesh commonly ask about how dhaoi88 handles account data, what rights are available, and how to act on them. If your question is not here, use the live chat or email route in the Support section.
At registration we collect your name, phone number, email address and the account credentials you set. Once active, we also log transaction references from bKash, Nagad or Rocket payments, login events and the device type used to access your account.
We share data only where necessary to operate your account — for example, passing a transaction reference to a payment processor when you use bKash or Nagad. We do not sell personal data to third parties for advertising or profiling purposes.
Log in and check your profile and wallet sections. Most stored details are visible there. For a broader summary of data categories we hold beyond the panel view, send a written request through our published email support route.
Yes. Contact our support team through live chat or email with the correct details. We verify your identity first, then update the relevant fields. You can also check whether straightforward details like a contact number are editable directly in your account panel.
Financial transaction references are held for the period required by applicable rules in the regions where we operate. The exact retention period depends on your jurisdiction. If you have a specific question about a record, contact our support team with the transaction reference.
This policy covers data processed by dhaoi88 on its own platform. Game content from studios such as and others operates within their own data environments. For data practices on their infrastructure, refer to each studio's own published terms.
The same data rules apply regardless of device. We log your device type and browser session to support account security, but the personal data we collect, store and protect is the same whether you log in on a phone through bKash or on a desktop with a bank transfer.